1. Build triage blueprint
Set queue context once and generate actionable routing rules instantly.
SLA Breach Triage Inbox
Stop SLA breaches before they hit the customer
Create one queue blueprint, triage every risky ticket with consistent escalation actions, and keep support operations aligned across shifts.
Pricing: $39/month per team with 14-day trial.
What support managers get each day
- Queue-specific priority matrix with explicit SLA targets and escalation paths.
- Ticket-level triage decisions with owner assignment and customer-first response text.
- Exportable packet for leadership reviews, handoffs, and recurring process tuning.
Default source tag: seo_sla_breach_triage_inbox_page.
Flow in three steps
2. Triage risky tickets
Get explicit owner, priority, next actions, and escalation message for each ticket.
3. Keep recurring control
Subscription maintains workspace continuity and export for weekly ops reviews.